Questions & answers

The essentials.
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Files, findings, pricing, and your final review.

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What does FairSquare do?

It checks carrier estimates against measurements, photos, and supporting documents. You receive potential corrections with evidence and calculations for your team to review.

What should I upload?

The full carrier estimate PDF, roof measurements, and clear job photos. Add relevant specifications, policy pages, invoices, or bids. Only upload files you’re authorized to use.

How long does it take?

Analysis is designed to finish in minutes. File size, document quality, and claim complexity affect timing. Your team’s final review is a separate step.

Does it work with Xactimate?

Yes, with Xactimate-generated estimate PDFs. Direct ESX import/export and one-click edits inside Xactimate are not included. No affiliation or endorsement is implied.

Where does pricing come from?

The carrier estimate, authorized contractor pricing, or documented bids and invoices. FairSquare does not redistribute proprietary Xactimate price lists.

What if evidence is missing?

The finding identifies the documentation needed. Unsupported work is not added automatically.

Is additional payment guaranteed?

No. Findings are proposed scope changes. Coverage, documentation, and carrier review determine the outcome. Sample amounts on this site are illustrative.

Who reviews and submits the supplement?

Your team. Confirm the facts, quantities, prices, and evidence before export. FairSquare does not automatically submit or negotiate claims.

Why start with a closed claim?

You already know the job, so you can compare the findings with your experience. A review does not mean a claim should be reopened.

What does it cost?

$299 per supplement. The first closed-claim review offer is subject to the eligibility and limits shown at signup in the separate FairSquare app.

Are outside reports and licenses included?

No. Measurement reports, code reports, and estimating licenses are separate. Carrier negotiation and unlimited human service are not included.

Are findings the same as profit?

No. Proposed additions may not be collected, and additional work has costs. Use the ROI calculator to account for both.

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